My IBM Work in Harvard Business Review

I’m proud to be part of the team that led this effort at IBM.

“With rapidly changing business needs and accelerating business cycles, business leaders need to quickly adopt new and highly efficient ways of working and to transform their processes and operations. They generally do it by adopting agile methods, but they often struggle to apply agile to the most complex parts of their business processes that generally do not allow an easy breakdown of the work pipeline into a predictable set of stages. At IBM Global Technology Services (GTS), the largest service provider in the world, with over 115,000 globally distributed staff supporting 85% of the world’s commerce, we have taken an approach to large-scale agile that allows us to…”

Continue reading here in Harvard Business Review.

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